Customer-perceived service wellbeing in a transformative framework: Research propositions in the area of health services

Customer-perceived service wellbeing (CPSW) refers to a positive response resulting from the experiential, relational, processual, and interactive character of a service or service situation that contributes to individual customer wellbeing and broader societal wellbeing. This paper aims to offer a...

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Detalles Bibliográficos
Autores principales: Islam, Shahidul, Muhamad, Nazlida, Sumardi, Wardah Hakimah
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2021
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8260021/
http://dx.doi.org/10.1007/s12208-021-00302-6

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8260021/
http://dx.doi.org/10.1007/s12208-021-00302-6

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