Service Quality Improvement of Outpatient Blood Collection by Lean Management

OBJECTIVE: To explore the application effect of lean management in improving the quality of outpatient blood collection services. METHODS: For this study, a total of 146,907 patients whose blood was sampled by outpatient services between April 2020 and September 2020 were selected. We analyzed the i...

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Detalles Bibliográficos
Autores principales: Fu, Shui, Wu, Xian-Guo, Zhang, Liang, Wu, Li-Feng, Luo, Zhang-Mei, Hu, Qi-Lei
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove 2021
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8277444/
https://www.ncbi.nlm.nih.gov/pubmed/34276209
http://dx.doi.org/10.2147/PPA.S320163

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8277444/
https://www.ncbi.nlm.nih.gov/pubmed/34276209
http://dx.doi.org/10.2147/PPA.S320163

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