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Patient complaints in general practice seen through the lens of professionalism: a retrospective observational study
BACKGROUND: Professionalism is a key competence for physicians. Patient complaints provide a unique insight into patient expectations regarding professionalism. Research exploring the exact nature of patient complaints in general practice, especially focused on professionalism, is limited. AIM: To c...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Royal College of General Practitioners
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8278513/ https://www.ncbi.nlm.nih.gov/pubmed/33589467 http://dx.doi.org/10.3399/BJGPO.2020.0168 |