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Information security implications of using NLP in IT outsourcing: a Diffusion of Innovation theory perspective
Information technology outsourcing (ITO) is a USD multi-trillion industry. There is growing competition among ITO service providers to improve their service deliveries. Natural language processing (NLP) is a technique, which can be leveraged to gain a competitive advantage in the ITO industry. This...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Springer US
2021
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8283391/ http://dx.doi.org/10.1007/s10515-021-00286-x |