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Information security implications of using NLP in IT outsourcing: a Diffusion of Innovation theory perspective

Information technology outsourcing (ITO) is a USD multi-trillion industry. There is growing competition among ITO service providers to improve their service deliveries. Natural language processing (NLP) is a technique, which can be leveraged to gain a competitive advantage in the ITO industry. This...

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Detalles Bibliográficos
Autores principales: Bhatti, Baber Majid, Mubarak, Sameera, Nagalingam, Sev
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8283391/
http://dx.doi.org/10.1007/s10515-021-00286-x

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