Evaluating a training intervention for improving alignment between emergency medical telephone operators and callers: a pilot study of communication behaviours

BACKGROUND: Calls to emergency medical lines are an essential component in the chain of survival. Operators make critical decisions based on information they elicit from callers. Although smooth cooperation is necessary, the field lacks evidence-based guidelines for how to achieve it while adhering...

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Detalles Bibliográficos
Autores principales: Gerwing, Jennifer, Steen-Hansen, Jon Erik, Mjaaland, Trond, Jensen, Bård Fossli, Eielsen, Olav, Thomas, Owen Matthew Truscott, Gulbrandsen, Pål
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8325801/
https://www.ncbi.nlm.nih.gov/pubmed/34332640
http://dx.doi.org/10.1186/s13049-021-00917-y

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8325801/
https://www.ncbi.nlm.nih.gov/pubmed/34332640
http://dx.doi.org/10.1186/s13049-021-00917-y

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