Investigating the effect of pharmaceutical logistics service performance on customer satisfaction: a two-step approach with structural equation modeling

BACKGROUND: These days, pharmaceutical customers are the utmost stakeholders in the healthcare supply chain, and ensuring their satisfaction with the logistics services has become worthwhile. This study aimed to investigate the effect of perceived logistics service performance on customer satisfacti...

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Detalles Bibliográficos
Autores principales: Gizaw, Tafesse, Bogale, Mekonnen, Gudeta, Tadesse
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8327447/
https://www.ncbi.nlm.nih.gov/pubmed/34340716
http://dx.doi.org/10.1186/s40545-021-00351-6

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8327447/
https://www.ncbi.nlm.nih.gov/pubmed/34340716
http://dx.doi.org/10.1186/s40545-021-00351-6

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