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Students’ satisfaction and continued intention toward e-learning: a theory-based study
Coronavirus disease (COVID-19) has forced the urgent lockdown of schools and colleges worldwide. To ensure the continuity of education a shift from traditional teaching to e-learning was required. This study aims to identify factors that affect students’ satisfaction and continued intention towards...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Taylor & Francis
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8330719/ https://www.ncbi.nlm.nih.gov/pubmed/34338161 http://dx.doi.org/10.1080/10872981.2021.1961348 |
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author | Rajeh, Mona T. Abduljabbar, Fahad H. Alqahtani, Saad M. Waly, Feras J. Alnaami, Ibrahim Aljurayyan, Abdulaziz Alzaman, Naweed |
author_facet | Rajeh, Mona T. Abduljabbar, Fahad H. Alqahtani, Saad M. Waly, Feras J. Alnaami, Ibrahim Aljurayyan, Abdulaziz Alzaman, Naweed |
author_sort | Rajeh, Mona T. |
collection | PubMed |
description | Coronavirus disease (COVID-19) has forced the urgent lockdown of schools and colleges worldwide. To ensure the continuity of education a shift from traditional teaching to e-learning was required. This study aims to identify factors that affect students’ satisfaction and continued intention towards e-learning. A questionnaire was distributed to medical and dental students (second to sixth year) from different universities in Saudi Arabia. The study synthesizes the expectation-confirmation theory (ECT) and the theory of planned behavior (TPB) to predict students’ satisfaction and intention to continue using e-learning using a validated self-administered questionnaire. We used the structural equation model to analyze the results and assess the study’s hypotheses. A total of 870 completed questionnaires were received (67% response rate). The results showed that students were at a moderate level of satisfaction (median = 3.5). According to the ECT, both perceived usefulness and confirmation significantly influenced students’ satisfaction (β = −.69 and β = .82, respectively). Satisfaction was the strongest predictor of students’ continued intention (β = 1.95). Among the TPB constructs, perceived behavioral control (β = .51), attitudes (β = .39), and subjective norms (β = .36) had a significant positive influence on their intention to use e-learning. The results suggest efforts to increase students’ satisfaction and intention with e-learning should be directed to adopting easy and useful e-learning platforms. In addition, training and motivating students to continue e-learning and increasing their confidence to ensure the effective and efficient use of such teaching modalities. |
format | Online Article Text |
id | pubmed-8330719 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2021 |
publisher | Taylor & Francis |
record_format | MEDLINE/PubMed |
spelling | pubmed-83307192021-08-09 Students’ satisfaction and continued intention toward e-learning: a theory-based study Rajeh, Mona T. Abduljabbar, Fahad H. Alqahtani, Saad M. Waly, Feras J. Alnaami, Ibrahim Aljurayyan, Abdulaziz Alzaman, Naweed Med Educ Online Research Article Coronavirus disease (COVID-19) has forced the urgent lockdown of schools and colleges worldwide. To ensure the continuity of education a shift from traditional teaching to e-learning was required. This study aims to identify factors that affect students’ satisfaction and continued intention towards e-learning. A questionnaire was distributed to medical and dental students (second to sixth year) from different universities in Saudi Arabia. The study synthesizes the expectation-confirmation theory (ECT) and the theory of planned behavior (TPB) to predict students’ satisfaction and intention to continue using e-learning using a validated self-administered questionnaire. We used the structural equation model to analyze the results and assess the study’s hypotheses. A total of 870 completed questionnaires were received (67% response rate). The results showed that students were at a moderate level of satisfaction (median = 3.5). According to the ECT, both perceived usefulness and confirmation significantly influenced students’ satisfaction (β = −.69 and β = .82, respectively). Satisfaction was the strongest predictor of students’ continued intention (β = 1.95). Among the TPB constructs, perceived behavioral control (β = .51), attitudes (β = .39), and subjective norms (β = .36) had a significant positive influence on their intention to use e-learning. The results suggest efforts to increase students’ satisfaction and intention with e-learning should be directed to adopting easy and useful e-learning platforms. In addition, training and motivating students to continue e-learning and increasing their confidence to ensure the effective and efficient use of such teaching modalities. Taylor & Francis 2021-08-02 /pmc/articles/PMC8330719/ /pubmed/34338161 http://dx.doi.org/10.1080/10872981.2021.1961348 Text en © 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. https://creativecommons.org/licenses/by/4.0/This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) ), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. |
spellingShingle | Research Article Rajeh, Mona T. Abduljabbar, Fahad H. Alqahtani, Saad M. Waly, Feras J. Alnaami, Ibrahim Aljurayyan, Abdulaziz Alzaman, Naweed Students’ satisfaction and continued intention toward e-learning: a theory-based study |
title | Students’ satisfaction and continued intention toward e-learning: a theory-based study |
title_full | Students’ satisfaction and continued intention toward e-learning: a theory-based study |
title_fullStr | Students’ satisfaction and continued intention toward e-learning: a theory-based study |
title_full_unstemmed | Students’ satisfaction and continued intention toward e-learning: a theory-based study |
title_short | Students’ satisfaction and continued intention toward e-learning: a theory-based study |
title_sort | students’ satisfaction and continued intention toward e-learning: a theory-based study |
topic | Research Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8330719/ https://www.ncbi.nlm.nih.gov/pubmed/34338161 http://dx.doi.org/10.1080/10872981.2021.1961348 |
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