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Feeling Heard: Experiences of Listening (or Not) at Work
Listening has been identified as a key workplace skill, important for ensuring high-quality communication, building relationships, and motivating employees. However, recent research has increasingly suggested that speaker perceptions of good listening do not necessarily align with researcher or list...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2021
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8350774/ https://www.ncbi.nlm.nih.gov/pubmed/34381396 http://dx.doi.org/10.3389/fpsyg.2021.659087 |