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Feeling Heard: Experiences of Listening (or Not) at Work

Listening has been identified as a key workplace skill, important for ensuring high-quality communication, building relationships, and motivating employees. However, recent research has increasingly suggested that speaker perceptions of good listening do not necessarily align with researcher or list...

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Detalles Bibliográficos
Autores principales: Kriz, Tiffany D., Kluger, Avraham N., Lyddy, Christopher J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8350774/
https://www.ncbi.nlm.nih.gov/pubmed/34381396
http://dx.doi.org/10.3389/fpsyg.2021.659087

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