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Did chatbots miss their “Apollo Moment”? Potential, gaps, and lessons from using collaboration assistants during COVID-19
Artificial intelligence (AI) technologies have long been positioned as a tool to provide crucial data-driven decision support to people. In this survey paper, I look at how collaboration assistants (chatbots for short), a type of AI that allows people to interact with them naturally (such as using s...
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Elsevier
2021
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8369230/ https://www.ncbi.nlm.nih.gov/pubmed/34430927 http://dx.doi.org/10.1016/j.patter.2021.100308 |