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Examining factors that boost intention and loyalty to use Fintech post-COVID-19 lockdown as a new normal behavior

This study predicts factors affecting the tendency to use financial technology (Fintech) services post-COVID-19 lockdown as a new normal behavior. Fintech services have boosted the number of users during the COVID-19 lockdown. However, to maintain the loyal behavior of consumers after usage, firms n...

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Detalles Bibliográficos
Autor principal: Le, Minh T.H.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8379673/
https://www.ncbi.nlm.nih.gov/pubmed/34458639
http://dx.doi.org/10.1016/j.heliyon.2021.e07821