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Examining factors that boost intention and loyalty to use Fintech post-COVID-19 lockdown as a new normal behavior
This study predicts factors affecting the tendency to use financial technology (Fintech) services post-COVID-19 lockdown as a new normal behavior. Fintech services have boosted the number of users during the COVID-19 lockdown. However, to maintain the loyal behavior of consumers after usage, firms n...
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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Elsevier
2021
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8379673/ https://www.ncbi.nlm.nih.gov/pubmed/34458639 http://dx.doi.org/10.1016/j.heliyon.2021.e07821 |