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Brands as personal narratives: learning from user–YouTube–brand interactions

This paper reports a three-stage study of user–brand interactions on YouTube. An initial exploration identified unique, previously unknown, constructs active in this context. Grounded hypotheses and scales were tested via two surveys separated by approximately 15 month; first survey taken pre-Covid...

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Detalles Bibliográficos
Autores principales: Sashittal, Hemant C., Jassawalla, Avan R.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Palgrave Macmillan UK 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8380099/
http://dx.doi.org/10.1057/s41262-021-00248-4