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Brands as personal narratives: learning from user–YouTube–brand interactions
This paper reports a three-stage study of user–brand interactions on YouTube. An initial exploration identified unique, previously unknown, constructs active in this context. Grounded hypotheses and scales were tested via two surveys separated by approximately 15 month; first survey taken pre-Covid...
Autores principales: | Sashittal, Hemant C., Jassawalla, Avan R. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Palgrave Macmillan UK
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8380099/ http://dx.doi.org/10.1057/s41262-021-00248-4 |
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