Content Analysis of Negative Online Reviews of Hospice Agencies in the United States

IMPORTANCE: As online reviews of health care become increasingly integral to patient decision-making, understanding their content can help health care practices identify and address patient concerns. OBJECTIVE: To identify the most frequently cited complaints in negative (ie, 1-star) online reviews...

Descripción completa

Detalles Bibliográficos
Autores principales: Brereton, Elinor J., Matlock, Daniel D., Fitzgerald, Monica, Venechuk, Grace, Knoepke, Chris, Allen, Larry A., Tate, Channing E.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8409083/
https://www.ncbi.nlm.nih.gov/pubmed/32049299
http://dx.doi.org/10.1001/jamanetworkopen.2019.21130

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8409083/
https://www.ncbi.nlm.nih.gov/pubmed/32049299
http://dx.doi.org/10.1001/jamanetworkopen.2019.21130

Ejemplares similares