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Journey mapping as a novel approach to healthcare: a qualitative mixed methods study in palliative care

BACKGROUND: Journey mapping involves the creation of visual narrative timelines depicting the multidimensional relationship between a consumer and a service. The use of journey maps in medical research is a novel and innovative approach to understanding patient healthcare encounters. OBJECTIVES: To...

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Detalles Bibliográficos
Autores principales: Ly, Stephanie, Runacres, Fiona, Poon, Peter
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8417950/
https://www.ncbi.nlm.nih.gov/pubmed/34479541
http://dx.doi.org/10.1186/s12913-021-06934-y