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Journey mapping as a novel approach to healthcare: a qualitative mixed methods study in palliative care
BACKGROUND: Journey mapping involves the creation of visual narrative timelines depicting the multidimensional relationship between a consumer and a service. The use of journey maps in medical research is a novel and innovative approach to understanding patient healthcare encounters. OBJECTIVES: To...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2021
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8417950/ https://www.ncbi.nlm.nih.gov/pubmed/34479541 http://dx.doi.org/10.1186/s12913-021-06934-y |