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Stimulating Customer Inspiration Through Online Brand Community Climates: The Mediating Role of Customer Interaction
This study examines the impacts of the online brand community (OBC) climate on customer interaction and customer inspiration, which are yet under-explored in the extant literature. The data were collected online from the Chinese respondents (N = 504) to analyze the proposed constructs of the study....
Autores principales: | Cao, Yao, Zhou, Zhimin, Majeed, Salman |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8422946/ https://www.ncbi.nlm.nih.gov/pubmed/34504459 http://dx.doi.org/10.3389/fpsyg.2021.706889 |
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