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Hospital Consumer Assessment of Healthcare Providers and Systems survey response rates are significantly affected by patient characteristics and postoperative outcomes for patients undergoing primary total knee arthroplasty

INTRODUCTION: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures patients’ satisfaction of their hospital experience. A minority of discharged patients return the survey. Underlying bias among who ultimately returns the survey (non-response bias) after tota...

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Detalles Bibliográficos
Autores principales: Mercier, Michael R., Galivanche, Anoop R., David, Wyatt B., Malpani, Rohil, Pathak, Neil, Hilibrand, Ari S., Rubin, Lee E., Grauer, Jonathan N.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8478166/
https://www.ncbi.nlm.nih.gov/pubmed/34582475
http://dx.doi.org/10.1371/journal.pone.0257555