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Definition of customer requirements in big data using word vectors and affinity propagation clustering

Customer requirements (CRs) have a significant impact on product design. The existing methods of defining CRs, such as customer surveys and expert evaluations, are time-consuming, inaccurate and subjective. This paper proposes an automatic CRs definition method based on online customer product revie...

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Detalles Bibliográficos
Autores principales: Shi, Yanlin, Peng, Qingjin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8494268/
https://www.ncbi.nlm.nih.gov/pubmed/34629763
http://dx.doi.org/10.1177/09544089211001776