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Definition of customer requirements in big data using word vectors and affinity propagation clustering
Customer requirements (CRs) have a significant impact on product design. The existing methods of defining CRs, such as customer surveys and expert evaluations, are time-consuming, inaccurate and subjective. This paper proposes an automatic CRs definition method based on online customer product revie...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
SAGE Publications
2021
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8494268/ https://www.ncbi.nlm.nih.gov/pubmed/34629763 http://dx.doi.org/10.1177/09544089211001776 |