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Online Consumer Satisfaction During COVID-19: Perspective of a Developing Country
A conceptual model based on the antecedents and consequences of online consumer satisfaction has been proposed and empirically proved in this study. Data were collected during Smart Lockdown of COVID-19 from 800 respondents to observe the difference between perceived and actual, and direct and indir...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2021
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8517174/ https://www.ncbi.nlm.nih.gov/pubmed/34659069 http://dx.doi.org/10.3389/fpsyg.2021.751854 |