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Online Consumer Satisfaction During COVID-19: Perspective of a Developing Country

A conceptual model based on the antecedents and consequences of online consumer satisfaction has been proposed and empirically proved in this study. Data were collected during Smart Lockdown of COVID-19 from 800 respondents to observe the difference between perceived and actual, and direct and indir...

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Detalles Bibliográficos
Autores principales:	Rao, Yonghui, Saleem, Aysha, Saeed, Wizra, Ul Haq, Junaid
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Frontiers Media S.A. 2021
Materias:	Psychology
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8517174/ https://www.ncbi.nlm.nih.gov/pubmed/34659069 http://dx.doi.org/10.3389/fpsyg.2021.751854

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