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Between hope and despair sensegiving and sensemaking in hotel organizations during the COVID-19 crisis
The COVID-19 crisis has had a severe impact on the hospitality industry and its actors. In a very short period of time, hotels were shut down or lost most of their bookings, faced huge financial losses and went into crisis mode. During the pandemic, the hotel industry has struggled with ever-changin...
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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The Authors. Published by Elsevier Ltd. on behalf of CAUTHE - COUNCIL FOR AUSTRALASIAN TOURISM AND HOSPITALITY EDUCATION.
2021
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8523586/ http://dx.doi.org/10.1016/j.jhtm.2021.10.002 |