Cargando…

The individuals' discretionary behaviors at work. An overview and analysis of its growing interest

Nearly forty years have passed since the term Organizational Citizenship Behavior appeared. Despite a current consensus among scholars about the citizenship gestures as prosocial acts of employees that benefit the organization, it does not apply commonly to the exponential growth of all OCB-related...

Descripción completa

Detalles Bibliográficos
Autores principales: Fernandes, Pedro, Pereira, Rúben, Wiedenhöft, Guilherme, Costa, Patricia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8545684/
https://www.ncbi.nlm.nih.gov/pubmed/34729429
http://dx.doi.org/10.1016/j.heliyon.2021.e08175
_version_ 1784590051614654464
author Fernandes, Pedro
Pereira, Rúben
Wiedenhöft, Guilherme
Costa, Patricia
author_facet Fernandes, Pedro
Pereira, Rúben
Wiedenhöft, Guilherme
Costa, Patricia
author_sort Fernandes, Pedro
collection PubMed
description Nearly forty years have passed since the term Organizational Citizenship Behavior appeared. Despite a current consensus among scholars about the citizenship gestures as prosocial acts of employees that benefit the organization, it does not apply commonly to the exponential growth of all OCB-related concepts. The concept's expansion has confused the researchers and practitioners, mainly when choosing the most appropriate instruments (constructs) and dimensions to use in their area of interest and context. A systematic literature review was conducted and 420 articles were analyzed. Results point that the trends on OCB-like behaviors goes higher, with an average annual growth rate of new studies of 3.13%. United States (39%) and China (25%) lead but some "under-studied" contexts like Africa, Latin America, the Caribbean, and Oceania start being studied towards OCB. New trends appear in the spectrum of the many different domains and disciplines related to OCB, while leadership and task performance remain the most studied domains and disciplines. In future studies, researchers must freely choose the OCB dimensions and constructs they want to use or adapt to meet their needs and research needs since there is no written rule about their use, only the care to be taken with the context and discipline studying.
format Online
Article
Text
id pubmed-8545684
institution National Center for Biotechnology Information
language English
publishDate 2021
publisher Elsevier
record_format MEDLINE/PubMed
spelling pubmed-85456842021-11-01 The individuals' discretionary behaviors at work. An overview and analysis of its growing interest Fernandes, Pedro Pereira, Rúben Wiedenhöft, Guilherme Costa, Patricia Heliyon Review Article Nearly forty years have passed since the term Organizational Citizenship Behavior appeared. Despite a current consensus among scholars about the citizenship gestures as prosocial acts of employees that benefit the organization, it does not apply commonly to the exponential growth of all OCB-related concepts. The concept's expansion has confused the researchers and practitioners, mainly when choosing the most appropriate instruments (constructs) and dimensions to use in their area of interest and context. A systematic literature review was conducted and 420 articles were analyzed. Results point that the trends on OCB-like behaviors goes higher, with an average annual growth rate of new studies of 3.13%. United States (39%) and China (25%) lead but some "under-studied" contexts like Africa, Latin America, the Caribbean, and Oceania start being studied towards OCB. New trends appear in the spectrum of the many different domains and disciplines related to OCB, while leadership and task performance remain the most studied domains and disciplines. In future studies, researchers must freely choose the OCB dimensions and constructs they want to use or adapt to meet their needs and research needs since there is no written rule about their use, only the care to be taken with the context and discipline studying. Elsevier 2021-10-18 /pmc/articles/PMC8545684/ /pubmed/34729429 http://dx.doi.org/10.1016/j.heliyon.2021.e08175 Text en © 2021 Published by Elsevier Ltd. https://creativecommons.org/licenses/by-nc-nd/4.0/This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
spellingShingle Review Article
Fernandes, Pedro
Pereira, Rúben
Wiedenhöft, Guilherme
Costa, Patricia
The individuals' discretionary behaviors at work. An overview and analysis of its growing interest
title The individuals' discretionary behaviors at work. An overview and analysis of its growing interest
title_full The individuals' discretionary behaviors at work. An overview and analysis of its growing interest
title_fullStr The individuals' discretionary behaviors at work. An overview and analysis of its growing interest
title_full_unstemmed The individuals' discretionary behaviors at work. An overview and analysis of its growing interest
title_short The individuals' discretionary behaviors at work. An overview and analysis of its growing interest
title_sort individuals' discretionary behaviors at work. an overview and analysis of its growing interest
topic Review Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8545684/
https://www.ncbi.nlm.nih.gov/pubmed/34729429
http://dx.doi.org/10.1016/j.heliyon.2021.e08175
work_keys_str_mv AT fernandespedro theindividualsdiscretionarybehaviorsatworkanoverviewandanalysisofitsgrowinginterest
AT pereiraruben theindividualsdiscretionarybehaviorsatworkanoverviewandanalysisofitsgrowinginterest
AT wiedenhoftguilherme theindividualsdiscretionarybehaviorsatworkanoverviewandanalysisofitsgrowinginterest
AT costapatricia theindividualsdiscretionarybehaviorsatworkanoverviewandanalysisofitsgrowinginterest
AT fernandespedro individualsdiscretionarybehaviorsatworkanoverviewandanalysisofitsgrowinginterest
AT pereiraruben individualsdiscretionarybehaviorsatworkanoverviewandanalysisofitsgrowinginterest
AT wiedenhoftguilherme individualsdiscretionarybehaviorsatworkanoverviewandanalysisofitsgrowinginterest
AT costapatricia individualsdiscretionarybehaviorsatworkanoverviewandanalysisofitsgrowinginterest