Use of patient complaints to identify diagnosis-related safety concerns: a mixed-method evaluation

BACKGROUND: Patient complaints are associated with adverse events and malpractice claims but underused in patient safety improvement. OBJECTIVE: To systematically evaluate the use of patient complaint data to identify safety concerns related to diagnosis as an initial step to using this information...

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Detalles Bibliográficos
Autores principales: Giardina, Traber D, Korukonda, Saritha, Shahid, Umber, Vaghani, Viralkumar, Upadhyay, Divvy K, Burke, Greg F, Singh, Hardeep
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2021
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8552507/
https://www.ncbi.nlm.nih.gov/pubmed/33597282
http://dx.doi.org/10.1136/bmjqs-2020-011593

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8552507/
https://www.ncbi.nlm.nih.gov/pubmed/33597282
http://dx.doi.org/10.1136/bmjqs-2020-011593

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