A Human, Organization, and Technology Perspective on Patients’ Experiences of a Chat-Based and Automated Medical History–Taking Service in Primary Health Care: Interview Study Among Primary Care Patients

BACKGROUND: The use of e-visits in health care is progressing rapidly worldwide. To date, studies on the advantages and disadvantages of e-consultations in the form of chat services for all inquiries in primary care have focused on the perspective of health care professionals (HCPs) rather than thos...

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Detalles Bibliográficos
Autores principales: Nilsson, Evalill, Sverker, Annette, Bendtsen, Preben, Eldh, Ann Catrine
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2021
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8561406/
https://www.ncbi.nlm.nih.gov/pubmed/34661544
http://dx.doi.org/10.2196/29868

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8561406/
https://www.ncbi.nlm.nih.gov/pubmed/34661544
http://dx.doi.org/10.2196/29868

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