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The Impact of Explanations on Layperson Trust in Artificial Intelligence–Driven Symptom Checker Apps: Experimental Study

BACKGROUND: Artificial intelligence (AI)–driven symptom checkers are available to millions of users globally and are advocated as a tool to deliver health care more efficiently. To achieve the promoted benefits of a symptom checker, laypeople must trust and subsequently follow its instructions. In A...

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Detalles Bibliográficos
Autores principales: Woodcock, Claire, Mittelstadt, Brent, Busbridge, Dan, Blank, Grant
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8600426/
https://www.ncbi.nlm.nih.gov/pubmed/34730544
http://dx.doi.org/10.2196/29386