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Revisiting the antecedent of electronic word-of-mouth (eWOM) during COVID-19 Pandemic
The main feature of the Internet and e-commerce is electronic word-of-mouth (eWOM) through online reviews. As Internet users and their consumption of eWOM for product information overgrow in India, it is vital to examine the elements that influence the effectiveness of eWOM communication during COVI...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer India
2021
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8631555/ http://dx.doi.org/10.1007/s40622-021-00298-2 |