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Impact of Social Exclusion on Customer Participation in Innovation: Role of Customer-Company Identification
In a social context, customer participation in the innovation process is often accompanied by social exclusion situations, which are generally believed to have a negative impact on individuals. However, research results and marketing practices show that social exclusion can also exert a positive inf...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8636063/ https://www.ncbi.nlm.nih.gov/pubmed/34867633 http://dx.doi.org/10.3389/fpsyg.2021.747924 |