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Application of Rough Set Theory to Improve Outpatient Medical Service Quality in Public Hospitals Based on the Patient Perspective

Purpose: To analyze the key factors and decision-making behaviors affecting overall satisfaction based on perceptual data of outpatients. Methods: The official satisfaction questionnaire developed by the National Health Commission of the People's Republic of China was used. Rough set theory was...

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Detalles Bibliográficos
Autores principales: Du, Man-Li, Tung, Tao-Hsin, Tao, Ping, Chien, Ching-Wen, Chuang, Yen-Ching
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8654147/
https://www.ncbi.nlm.nih.gov/pubmed/34900895
http://dx.doi.org/10.3389/fpubh.2021.739119