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Application of Rough Set Theory to Improve Outpatient Medical Service Quality in Public Hospitals Based on the Patient Perspective
Purpose: To analyze the key factors and decision-making behaviors affecting overall satisfaction based on perceptual data of outpatients. Methods: The official satisfaction questionnaire developed by the National Health Commission of the People's Republic of China was used. Rough set theory was...
Autores principales: | Du, Man-Li, Tung, Tao-Hsin, Tao, Ping, Chien, Ching-Wen, Chuang, Yen-Ching |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8654147/ https://www.ncbi.nlm.nih.gov/pubmed/34900895 http://dx.doi.org/10.3389/fpubh.2021.739119 |
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