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Assessing the reliability of automatic sentiment analysis tools on rating the sentiment of reviews of NHS dental practices in England
BACKGROUND: Online reviews may act as a rich source of data to assess the quality of dental practices. Assessing the content and sentiment of reviews on a large scale is time consuming and expensive. Automation of the process of assigning sentiment to big data samples of reviews may allow for review...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Public Library of Science
2021
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8673612/ https://www.ncbi.nlm.nih.gov/pubmed/34910757 http://dx.doi.org/10.1371/journal.pone.0259797 |