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Using Different Error Handling Strategies to Facilitate Older Users’ Interaction With Chatbots in Learning Information and Communication Technologies

To support older users’ accessibility and learning of the prevalent information and communication technologies (ICTs), libraries, as informal learning institutes, are committed to information literacy education activities with friendly interfaces. Chatbots using Voice User Interfaces (VUIs) with nat...

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Detalles Bibliográficos
Autores principales: Lin, Weijane, Chen, Hong-Chun, Yueh, Hsiu-Ping
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8692264/
https://www.ncbi.nlm.nih.gov/pubmed/34956009
http://dx.doi.org/10.3389/fpsyg.2021.785815