How Gig Worker Responds to Negative Customer Treatment: The Effects of Work Meaningfulness and Traits of Psychological Resilience

The negative interpersonal interaction between customers and platform gig workers has become a problem for platform owners and government. This study investigates the role of negative customer treatment in the context of gig work and its impact on gig workers’ sabotage behavior. A questionnaire surv...

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Detalles Bibliográficos
Autores principales: Xiongtao, He, Wenzhu, Lu, Haibin, Luo, Shanshi, Liu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8692366/
https://www.ncbi.nlm.nih.gov/pubmed/34956002
http://dx.doi.org/10.3389/fpsyg.2021.783372

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8692366/
https://www.ncbi.nlm.nih.gov/pubmed/34956002
http://dx.doi.org/10.3389/fpsyg.2021.783372

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