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Lashing out: emotional exhaustion triggers retaliatory incivility in the workplace

Incivility in the workplace is a growing problem in many workplaces that can detrimentally affect employees and organisations. Despite this increasing problem, the current literature on incivility lacks an integrated theoretical model to explain engaged and retaliated incivility in the workplace. To...

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Detalles Bibliográficos
Autores principales: Loh, Jennifer M.I., Saleh, Abu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8749205/
https://www.ncbi.nlm.nih.gov/pubmed/35036596
http://dx.doi.org/10.1016/j.heliyon.2021.e08694