Impact of Service Quality of Low-Cost Carriers on Airline Image and Consumers’ Satisfaction and Loyalty during the COVID-19 Outbreak

Low-cost carriers (LCCs) in Saudi Arabia operate in a competitive, highly demanding environment. Customer-related attributes may be influenced by the levels of service quality in a no-frills airline, which might impact satisfaction and loyalty. Given the unique traveler and market characteristics of...

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Detalles Bibliográficos
Autores principales: Hassan, Thowayeb H., Salem, Amany E.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8750909/
https://www.ncbi.nlm.nih.gov/pubmed/35010341
http://dx.doi.org/10.3390/ijerph19010083

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8750909/
https://www.ncbi.nlm.nih.gov/pubmed/35010341
http://dx.doi.org/10.3390/ijerph19010083

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