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The Terms of “You(s)”: How the Term of Address Used by Conversational Agents Influences User Evaluations in French and German Linguaculture

Background: Conversational agents (CAs) are a novel approach to delivering digital health interventions. In human interactions, terms of address often change depending on the context or relationship between interlocutors. In many languages, this encompasses T/V distinction—formal and informal forms...

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Detalles Bibliográficos
Autores principales: Ollier, Joseph, Nißen, Marcia, von Wangenheim, Florian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8767023/
https://www.ncbi.nlm.nih.gov/pubmed/35071147
http://dx.doi.org/10.3389/fpubh.2021.691595