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Effect of Brand Experience on Customer Engagement Through Quality Services of Online Sellers to Students in Bekasi

Customer engagement refers to the emotional attachment a student experiences as a customer during repeated and ongoing interactions. Engagement occurs through satisfaction, loyalty, and excitement about the brand experience. Organizations engage customers at the point of behavioral change by explori...

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Detalles Bibliográficos
Autores principales: Merdiaty, Netty, Aldrin, Neil
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8795860/
https://www.ncbi.nlm.nih.gov/pubmed/35095688
http://dx.doi.org/10.3389/fpsyg.2021.801439