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Determining the factors affecting customer satisfaction using an extraction-based feature selection approach

The coronavirus disease 2019 (COVID-19) causes tremendous damages to the world, including threats to human’s health and daily activities. Most industries have been affected by this pandemic, particularly the tourism industry. The online travel agencies (OTAs) have suffered from the global tourism ma...

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Detalles Bibliográficos
Autores principales: Wu, Weishen, Riantama, Dalianus
Formato: Online Artículo Texto
Lenguaje:English
Publicado: PeerJ Inc. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8802791/
https://www.ncbi.nlm.nih.gov/pubmed/35174269
http://dx.doi.org/10.7717/peerj-cs.850