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Determining the factors affecting customer satisfaction using an extraction-based feature selection approach
The coronavirus disease 2019 (COVID-19) causes tremendous damages to the world, including threats to human’s health and daily activities. Most industries have been affected by this pandemic, particularly the tourism industry. The online travel agencies (OTAs) have suffered from the global tourism ma...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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PeerJ Inc.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8802791/ https://www.ncbi.nlm.nih.gov/pubmed/35174269 http://dx.doi.org/10.7717/peerj-cs.850 |