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User characteristics and service satisfaction of car sharing systems: Evidence from Hangzhou, China
Car sharing has become a new mode of transport during the past two decades in the world. Its rapid growth in China has attracted a wide range of users and posed some problems. The main focus is on service efficiency and user satisfaction. To explore possible service enhancement and management interv...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8809597/ https://www.ncbi.nlm.nih.gov/pubmed/35108344 http://dx.doi.org/10.1371/journal.pone.0263476 |