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User characteristics and service satisfaction of car sharing systems: Evidence from Hangzhou, China

Car sharing has become a new mode of transport during the past two decades in the world. Its rapid growth in China has attracted a wide range of users and posed some problems. The main focus is on service efficiency and user satisfaction. To explore possible service enhancement and management interv...

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Detalles Bibliográficos
Autores principales: Chen, Mengwei, Sun, Yilin, Waygood, E. Owen D., Yu, Jincheng, Zhu, Kai
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8809597/
https://www.ncbi.nlm.nih.gov/pubmed/35108344
http://dx.doi.org/10.1371/journal.pone.0263476