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Hands-off? Lessons from high-touch professionals about going virtual
The COVID-19 crisis has fundamentally changed how many businesses operate and connect with their customers. Previously unheard-of government restrictions and sheltering-in-place requirements forced most professional services to transition to remote delivery methods (e.g., email, telephone, video con...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Kelley School of Business, Indiana University. Published by Elsevier Inc.
2022
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8810297/ https://www.ncbi.nlm.nih.gov/pubmed/35132278 http://dx.doi.org/10.1016/j.bushor.2021.03.002 |