Identifying service quality gaps between patients and providers in a Native American outpatient clinic

BACKGROUND: Native American communities in Montana reservations have reported low-level satisfaction in health services. This research explored if the services provided at a Blackfeet Indian Reservation outpatient clinic were designed to meet patient expectations. METHODS: Staff and patient intervie...

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Detalles Bibliográficos
Autores principales: Dorsey, Robert, Claudio, David, Velázquez, María A., Petersen, Polly
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2022
Materias:
Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8826682/
https://www.ncbi.nlm.nih.gov/pubmed/35135537
http://dx.doi.org/10.1186/s12913-022-07538-w

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8826682/
https://www.ncbi.nlm.nih.gov/pubmed/35135537
http://dx.doi.org/10.1186/s12913-022-07538-w

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