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Identifying service quality gaps between patients and providers in a Native American outpatient clinic
BACKGROUND: Native American communities in Montana reservations have reported low-level satisfaction in health services. This research explored if the services provided at a Blackfeet Indian Reservation outpatient clinic were designed to meet patient expectations. METHODS: Staff and patient intervie...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8826682/ https://www.ncbi.nlm.nih.gov/pubmed/35135537 http://dx.doi.org/10.1186/s12913-022-07538-w |