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Changes in consumer dynamics on general e-commerce platforms during the COVID-19 pandemic: An exploratory study of the Japanese market

This study analyzed the changes in consumers' use dynamics of general e-commerce (EC) platforms (e.g., Amazon.com) during the coronavirus disease 2019 (COVID-19) pandemic. We initially supposed that the significance of consumer benefits, including pricing, product variety, and delivery services...

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Detalles Bibliográficos
Autores principales: Inoue, Yuki, Hashimoto, Masataka
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8829583/
https://www.ncbi.nlm.nih.gov/pubmed/35169644
http://dx.doi.org/10.1016/j.heliyon.2022.e08867