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Personalized Telephone Outreach Increased Health Insurance Take-Up For Hard-To-Reach Populations, But Challenges Remain

We tested the impact of personalized telephone calls from service center representatives on health plan enrollment in California’s Affordable Care Act Marketplace, Covered California, using a randomized controlled trial. The study sample included 79,522 consumers who had applied but not selected a p...

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Detalles Bibliográficos
Autores principales: Myerson, Rebecca, Tilipman, Nicholas, Feher, Andrew, Li, Honglin, Yin, Wesley, Menashe, Isaac
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8844881/
https://www.ncbi.nlm.nih.gov/pubmed/34982628
http://dx.doi.org/10.1377/hlthaff.2021.01000