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Patients at the centre after a health care incident: A scoping review of hospital strategies targeting communication and nonmaterial restoration

OBJECTIVE: This study aimed to provide an overview of the strategies adopted by hospitals that target effective communication and nonmaterial restoration (i.e., without a financial or material focus) after health care incidents, and to formulate elements in hospital strategies that patients consider...

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Detalles Bibliográficos
Autores principales: Dijkstra, Rachel I., Roodbeen, Ruud T. J., Bouwman, Renée J. R., Pemberton, Antony, Friele, Roland
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8849248/
https://www.ncbi.nlm.nih.gov/pubmed/34931415
http://dx.doi.org/10.1111/hex.13376