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Patients at the centre after a health care incident: A scoping review of hospital strategies targeting communication and nonmaterial restoration
OBJECTIVE: This study aimed to provide an overview of the strategies adopted by hospitals that target effective communication and nonmaterial restoration (i.e., without a financial or material focus) after health care incidents, and to formulate elements in hospital strategies that patients consider...
Autores principales: | Dijkstra, Rachel I., Roodbeen, Ruud T. J., Bouwman, Renée J. R., Pemberton, Antony, Friele, Roland |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8849248/ https://www.ncbi.nlm.nih.gov/pubmed/34931415 http://dx.doi.org/10.1111/hex.13376 |
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