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COVID-19 prevention in hotels: Ritualized host-guest interactions

As COVID-19 prevention efforts have become normalized, conflicts between guests and hotel staff, who must adhere to government protocols, can have a serious impact on host-guest interactions. Drawing on interaction ritual chain theory, this research explores the ritualized mechanism of host-guest in...

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Detalles Bibliográficos
Autores principales: Xiang, Keheng, Huang, Wei-Jue, Gao, Fan, Lai, Qin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8853753/
https://www.ncbi.nlm.nih.gov/pubmed/35194268
http://dx.doi.org/10.1016/j.annals.2022.103376