Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation

BACKGROUND: There is an abundance of patient experience data held within health care organizations, but stakeholders and staff are often unable to use the output in a meaningful and timely way to improve care delivery. Dashboards, which use visualized data to summarize key patient experience feedbac...

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Detalles Bibliográficos
Autores principales: Khanbhai, Mustafa, Symons, Joshua, Flott, Kelsey, Harrison-White, Stephanie, Spofforth, Jamie, Klaber, Robert, Manton, David, Darzi, Ara, Mayer, Erik
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8855286/
https://www.ncbi.nlm.nih.gov/pubmed/35113022
http://dx.doi.org/10.2196/27887

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8855286/
https://www.ncbi.nlm.nih.gov/pubmed/35113022
http://dx.doi.org/10.2196/27887

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